1.1.   TSMP Limited which trades under the name of Technical Super Market (‘the Supplier’) supplies its goods and services to its customer (‘the Client’).

1.2.   It is the intention of the Supplier that all the terms of the contract applying to all transactions on the Technicalsupermarket website are contained in these Terms and Conditions.

1.3.   The supplier reserves the right to alter these Terms and Conditions without notice to the client.  Changes will apply to any subsequent orders received.

2.  DELIVERY

2.1.   We deliver worldwide.  The Client can also organize delivery themselves.

2.2.   Delivery dates and times given by the Supplier on website are estimates only.  Unless expressly agreed by the Supplier in writing, time is not and shall not be deemed to be of the essence of Terms & Conditions.  It is Buyers responsibility to call the supplier in order to confirm that the product that is required is available at that time.

2.3. Delivery time depends on amount of production we hold in stock.  Please contact us for the correct date of the delivery before making your purchase.

2.4.   The Client shall make all arrangements necessary to take delivery of goods whenever they are tendered for delivery.  The Supplier will only tender delivery of goods to persons aged over 18.

2.5.   Items are supplied subject to their availability.  Whilst the Supplier will endeavor to hold sufficient stock to meet all orders, if there is insufficient stock to meet your order, the Supplier may at their discretion contact the Client to offer a substituted product, negotiate another delivery date, or alternatively refund the price paid for such goods as soon as possible.  Please contact the supplier at  . This email address is being protected from spam.  You need JavaScript enabled to view it before purchase to confirm the delivery date.

2.6.   The Supplier reserves the right to change the physical appearance of the products if it does not effect technical specification.

2.7. In order to have a delivery priority the Client must have a working account with Supplier.

3.      PRICE

3.1.   Whilst every effort is made to ensure that the correct price is displayed on our website, errors may occur.  If the Supplier discovers that such an error has been made in the quoted price, the Client will be contacted to confirm this.

3.2.   The Client will then be given the option of cancelling the order or re-confirming it at the correct price.  If the Supplier is unable to make contact with the Client the order will be treated as cancelled.

3.3.   The Supplier must receive payment for the whole of the goods ordered together with any applicable carriage and insurance charge, before the order can be accepted. 

3.4.   The VAT inclusive prices quoted on the web site are shown at the current rate of VAT.

3.5.   The Supplier reserves the right to change prices and details at any time without notice.

3.6. Promotions stated on the Suppliers’ website is valid for a limited time only while stock last.

3.7. If the Client wants to receive products at trade or distributor prices the Client must have a correct, working account with a supplier.

4.      TERMS OF PAYMENT AND DEPOSITS

4.1.   Clients who shop online must be aged 18 years or over.

4.2.   Payment can be made by PayPal account , bank money transfer, postal order, cash or by cheque in which case the order will be confirmed only from the actual acceptance of the payment or cash on collection from the office.

4.3.   By placing an order through the website the Client must pay total amount for the order prior to the despatch of the goods to the Client’s delivery address, unless other credit terms have been agreed previously on the Clients account.

4.4. Loyal customers that had an online account with the supplier for a long time will get additional discounts on their orders.

4.5. Depending on the Client’s online account the deposit might be required.

4.6. If you are not an account holder the supplier does not store any information about the Client and has no access to any bank account information. Therefore the Client that is not an online account holder will have to enter their bank detail again every time when making a purchase.

5.      INSPECTION

5.1.   The Client shall inspect the goods at the place and time of receipt but nothing in these Terms shall require the Client to break packaging and / or unpack goods, which are intended to be stored before use.

5.2.   The Client must advise the Supplier by telephone within seven days of receipt, of any claim.

5.3.   If the Client does not give notice within seven days the goods will be deemed to have been delivered in the quantities shown in the delivery documents and the Client shall not be entitled and will irrevocably and unconditionally waive any right to reject the goods or claim any damages whatsoever for delivery howsoever caused.

6.      RETURNS AND CANCELLATION

6.1.   The Client has the right to cancel any order placed on this website within seven days beginning with the day after the date goods are delivered, without giving reason.  Online account holders has fourteen day return period. 

6.2.   On cancellation for whatsoever reason the Client must return the goods in their original condition and packaging to the Supplier at their cost unless the goods are being returned because they were damaged on transit or are incorrect goods, in which case the Supplier will meet the cost of the return on the Suppliers nominated carrier.  If goods are not returned by the Client the Supplier reserves the right to deduct the cost of recovering the goods from any refund due to the Client. 

6.3.   Refunds will only be made using the same service the Client has used to make a payment within 30 days. If the Client made a payment by PayPal the supplier will use PayPal for refund.

7.      WARRANTY

7.1.   The period of warranty is the 1 year and commences on the date of purchase of the Product.  In the event that the Product is not in good working order the Supplier will provide, during the warranty period, a free service.  The warranty is subject to proof of purchase being provided; therefore you should retain your original receipt.

      7.2. The service consists of either repair or replacement Products that will be provided on an exchange basis and will either be new, equivalent to new or re-conditioned.  All replaced spare parts and Products shall become the property of the supplier.

      7.3. The damaged good scheduled for repair or maintenance will have to be delivered by the client to the supplier’s center where engineers will be repairing it.

      7.4. You must inform us in writing if you change your address.  After the repair the product will be posted to the address saved in suppliers system unless new address is given by the client.  Any costs of secure transportation of the product to and from the suppliers’ centre will be borne by the customer.

      7.5. Please note that there is no warranty for chemical, materials, and certain parts.  The suppliers warranty is only valid for machinery and equipment produced by the supplier.

8.      HEALTH AND SAFETY

             8.1. It is Client’s responsibility to read all the manuals that are provided together with machinery and equipment before start to using it.  The supplier does not accept any responsibility.  Please ensure before making a purchase that you are fully familiar with any hazard for any product purchased from the supplier.  The supplier cannot be held liable for any personal injury or loss arising from the use or possession of the suppliers’ products. 

9.      GENERAL

              9.1.   If any part of these conditions is invalid, illegal or unenforceable the validity, legality or enforceability of the other clauses and sub-clauses of these Terms shall not be affected and they shall remain in full force and effect.

              9.2.   All website content (design, images and text) is the copyright of Technical Supermarket Limited and it’s suppliers. The content may not be copied or removed, nor may the site be altered or republished in any way without written permission of Technical Supermarket Limited

10.   CONFIDENTIALITY

      10.1 Information is collected on this website only during the order placement process for account holders and solely for the purpose of allowing us to complete the supply of the requested goods and to keep you informed of the progress of your order and of developments on the site. We undertake to exercise all reasonable precautions to keep information supplied to us by customers strictly confidential.  We do not supply our "mailing information" to third parties but do use it to advise our clients of goods and services provided by this organization which we feel may be of interest to them, unless expressly instructed otherwise in writing, which you may do by selection of the option at the end of this page. Information supplied to us may be stored on a computer system for our convenience, but will not be supplied to any outside agency. We prefer you to use the secure transaction services to make credit card transactions via PayPal since this service is completely independent of our organization and your credit card details are not divulged to us at any time. The secure transactions use industry standard 128 bit security. If you have any queries regarding our privacy policy or procedures, please contact us This email address is being protected from spam bots, you need JavaScript enabled to view it .