1.1.TSMP
Limited which trades under the name of Technical Super Market (the Supplier)
supplies its goods (the Product) to its customer (the Client).
1.2.It
is the intention of the Supplier that all the terms of the contract applying to
all transactions on the www.technicalsupermarket.com are contained in these
Terms & Conditions Of Trade (TCT).
1.3.The
Supplier reserves the right to alter these Terms & Conditions Of Trade
(TCT) without notice to the Client. Changes will apply to any subsequent orders
received. Please check the Terms & Conditions Of Trade each time before
make a purchase.
2.DELIVERY
2.1.MAIN
POINTS:
Usually we deliver to:
- UK MAINLAND IN 3-5 WORKING
DAYS and
- HIGHLAND, ISLES AND WORLDWIDE
IN 5-10 WORKING DAYS.
The Client can also organize a delivery
himself.
2.2.Delivery
times give the Supplier on our website are estimated only.Some special (like precious materials, chemicals
etc) can take more time to be delivered regardless of Market situation. Unless
expressly agreed by the Supplier in writing, time is not and shall not be
deemed to be of the essence of TCT. It is the Client’s full responsibility to
call the Supplier BEFORE make an order to confirm that the Product required is available
at that time.
2.3.Delivery
time depends also on amount of products that the Supplier holds in stock and on
its type. The Client must contact the Supplier for the correct date of the delivery
BEFORE making any purchase.
2.4.The
Client shall make all arrangements necessary to take delivery of the Product
whenever it is tendered for delivery. The Supplier will only tender delivery of
goods to persons aged over 18. The Client has full responsibly for the custom regulation
in his own country.
2.5.Whilst
the Supplier will endeavor to hold sufficient stock to meet all orders, if
there is insufficient stock to meet your order, the Supplier may at their
discretion contact the Client to offer a substituted product, negotiate another
delivery date, or alternatively refund the price paid for such goods as soon as
possible. Please contact the Supplier at
. This
email address is being protected from spam. The Client needs to be JavaScript
enabled to view it before purchase to confirm the delivery date.
2.6.The
Supplier reserves the right to change the physical appearance of the Product if
it does not effect technical specification. The Client takes all responsibility
regarding address provided and will required paying delivery charge again if
his order will be returned back to us by a courier as an incorrect or unknown
address.
2.7.
If Client made a payment via PayPal we will send his order only to a
PayPal confirmed address so, to get your order quick and in good
condition please make sure before place an order that the delivery
address on your PayPal account is correct and confirmed.
3.PRICE
3.1.Whilst
every effort is made to ensure that the correct price is displayed on our
website, errors
may occur. If
the Supplier discovers that such an error or prices are changed (for example
for precious metal chemicals) has been made in the quoted price, the Client
will be contacted to confirm this in 24 hours.
3.2.The
Client will then be given the option of cancelling the order or re-confirming
it at the correct price. If the Supplier is unable to make contact with the
Client the order will be treated as cancelled.
3.3.The
Supplier must receive a correct payment for the whole of the goods ordered
together with any applicable carriage and insurance charge, before the order can
be accepted.
3.4.The
Supplier reserves the right to change prices and details at any time without
notice.
3.5.Promotions
stated on the Supplier website are valid for a limited time only while stock last.
3.6.If
the Client wants to receive products at trade or distributor prices the Client
must have a writing contract with a supplier.
4.TERMS
OF PAYMENT
4.1.Clients
who shop online must be aged 18 years or over. The full ownership
of the Product will pass to the Client when the Supplier receives a full correct
payment.
4.2.Payment
can be made by credit & debit card, bank money transfer, by cheque or
postal order in which case the order will be confirmed only from the actual
acceptance of the payment, or cash/card payment on collection in person in the
office.
4.3.By
placing an order through the website the Client must pay total amount for the
order prior to the dispatch of the goods to the Client’s delivery address,
unless other credit terms have been agreed previously on the Clients account.
4.5. We have no access to any bank/card information
of our customers. If you have any questions or quires regarding this matter
please contact WorldPay (Bank Of Scotland) for more information regarding this
matter: http://www.worldpay.com/support.
4.6. When Client make a payment via PayPal he muct pay 2% surcharge fees. To
avoid fraud deals we also keep all rights to cancel a PayPal payment at
any time without notification or do not accept a PayPal payment from
some countries of customers by our choice.
4.7. When Client make a payment via PayPal the Supplier will deliver its order only on an address registered with PayPal.
5.INSPECTION
5.1.On
receipt of goods, always write 'UNCHECKED' beside your signature as required by
our Insurers. Then only the Client will have no responsibility for any non-delivery
or damaged items and the Seller will be replace/repair and re-send it to the
Client by Seller’s account. Contents damaged or contents missing must be signed
for accordingly (if possible) and reported to the carriers and ourselves in
writing within seven days of delivery. Where the Product is lost, damaged, or
destroyed after delivery and ownership has yet to pass, the Client will
indemnify the Supplier against any loss incurred, provided such loss, damage or
destruction does not result from the Supplier negligence.
5.2.The Client shall inspect the Product at the
place and time of receipt but nothing in these Terms shall require the Client to
break packaging and / or unpack the Product, which is intended to be stored
before use.
5.3.The
Client must advise the Supplier by telephone within seven days of receipt of
any claim.
5.4.If
the Client does not give notice within seven days the Product will be deemed to
has been delivered in the quantities shown in the delivery documents and the
Client shall not be entitled and will irrevocably and unconditionally waive any
right to reject the Product or claim any damages whatsoever for delivery
howsoever caused.
6.RETURNS
AND CANCELLATION
6.1.The Client has the right to cancel any order
placed on this website within seven days beginning with the day after the date the
Product is delivered.
6.2.On cancellation for whatsoever reason
the Client must return the Product in its original condition and packaging to
the Supplier at Client’s cost unless the Product is being returned because it
was damaged on transit or are incorrect goods, in which case the Supplier will
meet the cost of the return on the Suppliers nominated carrier.
6.3.If the Product is not returned by the Client
the Supplier reserves the right to deduct the cost of recovering the goods from
any refund due to the Client or reject a refund/return for the Client.
6.4.Refunds
will only be made using the same service the Client has used to make a payment
within 30 days. IMPORTANT: No return accepted on USED chemicals and materials.
7.WARRANTY
7.1.The period of warranty is the one year and commences on the date of
purchase of the Product. In the event that the Product is not in good working
order the Supplier will provide, during the warranty period, a free service. The
warranty is subject to proof of purchase being provided; therefore the Client
should retain the original receipt.
7.2. The service consist either repair or
replacement Products that will be provided on an exchange basis and will either
be new, equivalent to new or re-conditioned. All replaced spare parts and
Products shall become the property of the Supplier.
7.3. The damaged product scheduled for repair or
maintenance will have to be delivered by the client to the Supplier center
where engineers will be repairing it.
7.4. The Client must inform the Supplier in
writing if the Client changes his address. After repair the Product will be
posted to the address saved in the Suppliers system unless new address is given
by the Client.Any costs of secure
transportation of the Product to and from the Supplier centre will be borne by
the Client.
7.5. PLEASE NOTE:Warranty does not covered:
- Chemical, materials and
certain parts.
- Internal and external damages
of any of our machinery and equipment.
The Suppliers warranty is only
valid for machinery and equipment produced by the Supplier.
8.HEALTH
AND SAFETY
8.1. It is the Client’s responsibility to read all
the manuals that are provided together with the Product start to using it in
correct way. The Supplier does not accept any responsibility about Heath &
Safety of Client. The Client has to be ensured before making a purchase that the
s/he is fully familiar with any hazards of the product purchased from the Supplier.
The Supplier cannot be held liable for any personal injury or loss arising from
the use or possession of the Supplier products.
9.GENERAL
9.1.If
any part of these conditions is invalid, illegal or unenforceable the validity,
legality or clauses and sub-clauses of these Terms shall not be affected and
they shall remain in full force and effect. The website content (design, images
and text) is the copyright of TSMP Ltd and its Suppliers. The content may not
be copied or removed, nor may the site be altered or republished in any way
without written permission of TSMP Ltd.
10.CONFIDENTIALITY
10.1. The information
is collected on this website only during the order placement process for registered
holders and soles the purpose of allowing us to complete the supply of the
requested goods and to keep you informed of the progress of your order and of
developments on the site. We undertake to exercise all reasonable precautions
to keep information supplied to us by customers strictly confidential. We do
not supply our "mailing information" to third parties but do use it to
advise our clients of goods and services provided by this organization which we
feel may be of interest to them, unless expressly instructed otherwise in
writing, which you may do by selection of the option at the end of this page.
Information supplied to us may be stored on a computer system for our
convenience, but will not be supplied to any outside agency.We prefer you
to use the secure transaction services to make credit card transactions since
this service is completely independent of our organization and your credit card
details are not divulged to us at any time.
If
you have any queries regarding our Privacy Policy or procedures please contact us on: .
